Our monitoring tools have alerted us to a potential network issue. The Arkessa Network Team are currently investigating.
 
Service affected - Data Services 
APN(s) affected - Private and public APNs
Start time and date - 06:45 GMT+1 2024-09-23

Dear Customer,

We would like to inform you that we have been made aware of roaming issues with the Vodafone UK network. GSM attachment and data sessions in both their 4G and 2G networks are failing.

We will continue investigating with the network.

We apologise for any inconvenience this may have caused, and thank you for your patience.
 
To receive further updates please ensure you ‘follow’ this article in our Help Centre.
 
Kind regards,
Briana Dempsey - Customer Engagement Team
 
If you have any additional concerns or queries please contact the Customer Engagement Team using the following details: +44 (0) 1279 799270 or support@arkessa.com and quote ticket reference #1752384.