Emport Redesign and Deprecated Features

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We are re-designing Emport to give it a modern, clean, look and feel and to make it responsive so that it can be comfortably used in smaller devices like tablets.

Whilst doing this, we also had the opportunity to review some of the functionality for which we were seeing very little use, and features that will have their value reduced because of new functionality that has been introduced recently.

Consequently we have removed some legacy functions in the new design to declutter the interface, to simplify the main user flow and to focus development on the main features and functionality.

The deprecated features are:

  • Categories are dropped and there will be no more filtering on Categories.
    Categories were originally used as a way of creating a limited access to a subset of SIMs for selected users, which was superseded with the Managed Accounts feature.
    Tags are still an important feature of Emport and almost every use case and requirement can now be fulfilled with Tags, Managed Accounts, Custom Fields and Saved Filters.
  • Updating SIM authentication credentials with a CSV file is removed.
    Although we are retaining SIM authentication as part of Emport's set of security features,  we have seen very little usage of CSV to update multiple credentials. Also, users still have to enable or disable SIMs individually. The functionality of creating credentials and enabling SIM authentication is now done for each SIM in their respective details pages.
  • We have dropped some filter options in the filter builder which is now called Advanced filter.
    The introduction of a global search feature removes the need for advanced filtering in numerous cases and provides a faster solution to users.
    • Notes now can be searched by the main search facility so it is not in the advanced filter.
    • Every filter is now simplified to "contains" query option rather than "list" or "starts with" options. It was confusing to users and some were not sure what to choose. This will now accelerate their filtering capabilities without losing the main options of the filter.
    • ICCIDN, MSISDN, CSD, IP numbers can still be used as a list to filter but they can no longer be combined. Combined lists were very error-prone and had no result most of the time. We also made the lists upload-able as CSV rather than copying and pasting because most customers would refer to a CSV file or a list file to copy the values.
    • Last Session Start and Last Session End filters are replaced with the existing Last Connected filter. The Last Connected filter was the most used. Session start or end dates were creating extra complexity where users were trying to see if their SIMs were connected, or not connected, at a certain time. The Last Connected filter has a fixed date range, but a flexible date range will be added in a future release.
  • Ability to get an accounting report for multiple SIMs. The Accounting report is a detailed report showing data sessions and, if required, interim updates of each session. It invariably results in a long list and is generally used to see the behaviour of a SIM. Having this report available for multiple SIMs was not helping users read the report itself, since it was difficult to see where the information for one SIM ended and the following SIM started. We made sure the report is part of the SIM diagnostics feature and will be provided one SIM at a time.
  • Ability to combine filters from graphs. Graphs were a quick filter step and clicking a graph data would filter the SIM list. If a user attempted to filter by more than one graph, it was creating a combined filter or, if same graph was clicked again, it was deducting the current graph from the filter. This behaviour proved very confusing and unintuitive for many users and the results could be misleading. We are now going to provide a separate dashboard page for graphs. Their data is still clickable to provide initial filtering, but they cannot be combined. The first click will display the filtered SIM list.
  • Ability to add a theme or filter to a graph. This was an advanced feature but again very confusing to the user. Themes were also misleading. Changing themes on graphs was counter-intuitive and could even be incorrect, for example on status graphs. The graphs will now be simpler and less confusing.
  • We will be dropping PDF export from the SIM list and reports, but retaining XLSX and CSV export. This is because PDF export was subject to formatting issues which were very difficult to address. If PDF is still required, it can be produced by a number of 3rd party tools (e.g. Microsoft Excel), some of which can also provide additional formatting functionality. 

Apart from these deprecated features and functionalities, there are many GUI changes and improvements. Some of the changes are necessary to make the interface usable in different devices with various capabilities. 

Please follow our product updates to get you ready for the new release. We will provide more articles to help you prepare for the changes. 

Migration of saved filters

Please be aware that with the release of the new GUI, and the changes that are being made to filtering, some or all of your saved filters may not be migrated to the new GUI. Although this mostly helps cleaning and reviewing empty or obsolete filters, you may be relying on some of the filters for bulk actions. In the new design, bulk actions do not require a saved filter; you can perform SIM actions on the SIM List directly even after it is filtered. If you currently have any lists that have been used as a search criteria in a saved filter (e.g. ICCIDs, IP addresses, MSISDNs, CSDs) that you wish to keep, please take a copy of these as a CSV file before 17 December 2018. Any other filter results can be recreated or can be easily selected using global search.

 

 

 

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