What is a data alert?

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It is possible to set a data usage threshold so that when the usage in the current billing period exceeds it, a notification email is generated. This facility is commonly used to warn the customer that a SIM's usage is nearing its allowance. The data threshold for individual SIMs is configured in the SIM Details screen. The list of email addresses to which the alert notification is sent, is configured in the SIM Details screen.

For direct customers, it is also possible to set a data usage threshold on a tariff group. The data threshold is configured in the tariff pop-up window. The list of email addresses to which the alert notification is sent, is configured in the tariff pop-up window.

Note

  • Some MNOs do not report usage during data sessions. Consequently, for those MNOs, SIM alerts and caps will only be triggered at the end of the data session.
  • Data usage shown is indicative and may differ from that shown in your monthly bill.

 

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