How do I raise a billing ticket?

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To raise a billing ticket, please follow the below steps:

  1. Click Submit a request at the top of the page.
  2. Select 'Billing' from the drop-down list
  3. Complete the ticket form

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  4. Click Submit

*Timely resolution is dependent on the completeness and accuracy of information supplied at the time the ticket is raised. 

When raising a ticket, the minimum information that should be supplied is listed below:

  • Invoice number(s) the ticket relates to.
  • Full and complete information relating to the ticket.
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