What are user roles?

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An Emport user can have one of the following types of role:

  • View Only
  • User
  • Admin

What can a user of type View Only do?

  • View and configure the Dashboard
  • Use the Global Search, Advanced Filter and click-through filtering from the dashboard
  • Export filtered views
  • View SIM Details
  • View SIM data allowance[1] and usage[2]
  • View the Daily Usage Report and Sessions Report
  • View the Estate History Report
  • Perform SIM searches
  • Change their own email address, full name and password
  • Opt-in to receive notification emails and portal notifications from all SIMs
  • Opt-in to receive notification emails and portal notifications from all Tariff Groups[5]
  • View SIM location
  • Manage portal notifications[3]
  • Access Help and Support

What can a user of type User do?

Everything that a user of type View Only can do, in addition to:

  • Edit the Notes associated with a SIM
  • Edit and bulk load Custom Fields
  • Run SIM Diagnostics, including ping
  • Enable and Disable SIM authentication

What can a user of type Admin do?

Everything that a user of type User can do, in addition to:

  • Manage sub-Accounts and their associated users
  • Move SIMs to and from sub-Accounts, and between sub-Accounts
  • Activate SIMs
  • Manage Tags
  • Set Alert and Cap levels
  • Add and remove notification email addresses
  • Add and delete Custom Fields
  • Terminate the current data session for a SIM[4]

[1] for SIMs added since 19 December 2016. For direct customers only.

[2] data usage shown in Emport is indicative and may differ from that shown in your monthly bill.

[3] this is a trial feature

[4] only available for selected MNOs. See SIM capabilities.

[5] only available for direct customers

 

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