To raise a billing ticket, please follow the below steps:
- Click Submit a request at the top of the page.
- Select 'Billing' from the drop-down list
- Complete the ticket form
- Click Submit
*Timely resolution is dependent on the completeness and accuracy of information supplied at the time the ticket is raised.
When raising a ticket, the minimum information that should be supplied is listed below:
- Invoice number(s) the ticket relates to.
- Full and complete information relating to the ticket.