If you require extra security for Account, you have the option of enabling Two-Factor Authentication. This is a feature that requires anyone logging in to provide extra authentication (in addition to your password). The feature requires the user to have a mobile phone and to install the Google™ Authenticator app.
If selected, Two-Factor Authentication applies to all users of the current Account, except users with the View-Only role. Sub-Accounts can use Two-Factor Authentication independently.
Initial login
- Install the Google Authenticator app from Google Play or the Apple App Store.
- In the Settings tab of the Managed Accounts screen, tick the box labelled "Enforce Two-Factor Authentication for users of this account (excluding view-only)".
- The next time a user attempts to log in, they will see the following message after entering their user name and password.
- Using the Google Authenticator app, scan the barcode, or enter the code manually. The following is displayed.
- This shows a number of Recovery Codes that can be used to gain access in case you lose your mobile phone or otherwise are unable to access the Google Authenticator app. IMPORTANT: please make a note of these Recovery Codes in case you need them in the future. Then click Next. The following is displayed.
- Enter the security code that is currently displaying on your Google Authenticator app. You will then be logged in.
Subsequent logins
- The next time a user attempts to log in, they will see the following after entering their user name and password.
- Enter the security code that is currently displaying on your Google Authenticator app. You will then be logged in.