- Run the Emport Diagnostics tool. This will allow you to refresh the SIM, if possible.
- Reboot or power cycle the device
- Check the local network coverage and mast status. Many networks provide an online coverage checker. They can be found by Googling “XXXXX network coverage checker”. Some commons are listed here.
If you are still experiencing data connectivity issues after completing some or all steps, please raise a ticket with Arkessa Customer Services.