How do I assign a SIM to another account?


If a customer has sold a SIM to another customer, you can assign that SIM to the new customer.

Note that only users of type Admin can assign SIMs to another account.

  • In the SIM List click the tick box on the SIM you wish to assign.


  • On the Actions menu, select 'Move to Account'.


  • The following is displayed.


  • Start typing the name of the destination account, then choose the account name.  Click Apply.


  • A confirmation message is displayed.


Note that Notes currently associated with the selected SIM will be visible to the new users of the SIM.

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