A user can have one of the following types of role:
- View Only
- User
- Admin
What can a user of type View Only do?
- View the Dashboard
- Use the Global Search, Advanced Filter and click-through filtering from the dashboard
- Export filtered views
- View SIM Details
- View SIM data allowance[1] and usage[2]
- View the Daily Usage Report and Sessions Report
- View the Estate History Report
- Perform SIM searches
- Change their own email address, full name and password
- Opt-in to receive notification emails and portal notifications from all SIMs
- Opt-in to receive notification emails and portal notifications from all Tariff Groups[5]
- View SIM location
- Manage portal notifications[3]
- Access Help and Support
What can a user of type User do?
Everything that a user of type View Only can do, in addition to:
- Edit the Notes associated with a SIM
- Edit and bulk load Custom Fields
- Run SIM Diagnostics, including ping
- Enable and Disable SIM authentication
What can a user of type Admin do?
Everything that a user of type User can do, in addition to:
- Manage sub-Accounts and their associated users
- Move SIMs to and from sub-Accounts, and between sub-Accounts
- Activate SIMs
- Manage Tags
- Set Alert and Cap levels
- Add and remove notification email addresses
- Add and delete Custom Fields
- Terminate the current data session for a SIM[4]
- Suspend and Enable SIMs
[1] for SIMs added since 19 December 2016. For direct customers only.
[2] data usage shown is indicative and may differ from that shown in your monthly bill.
[3] this is a trial feature
[4] only available for selected MNOs. See SIM capabilities.
[5] only available for direct customers