Our monitoring tools have alerted us to a network issue.
APN(s) affected - gec.network
Start time and date -
I thank you for your patience while investigations are on-going.
To receive further updates please ensure you ‘follow’ this article in our Help Centre.
Kind regards,
James
If you have any additional concerns or queries please contact Arkessa Customer Services Team using the following details: +44 (0) 1279 799270 or support@arkessa.com and quote ticket reference #1090650.
We are pleased to confirm the incident is resolved. If devices have not recovered automatically please try rebooting the devices where possible. If we can help please contact our Customer Services Team on +44 (0) 1279 799270 or support@arkessa.com and quote ticket reference #1090650.
We thank you for your patience while this was investigated and resolved.