Arkessa Service Update - Tele2 - 2022-04-05

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Our monitoring tools have alerted us to a potential network issue. The Arkessa Network Team are currently investigating.
 
Service affected:
Data
APN(s) affected - arkessa.com & arkessahd.com
Start time and date - 16:40 UTC 2022-04-05
 
I thank you for your patience while investigations are on-going. Once the initial investigation is complete an update will be posted.
 
To receive further updates please ensure you ‘follow’ this article in our Help Centre.
 
Kind regards,
James
 
If you have any additional concerns or queries please contact Arkessa Customer Services Team using the following details: +44 (0) 1279 799270 or support@arkessa.com and quote ticket reference #1096684.

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    Lauren Andrews

    Update 2:
    Our monitoring tools indicate the issue has stabilised and is now resolved.

    Kind regards,
    Lauren

    If you have any additional concerns or queries please contact the Customer Success Team using the following details: +44 (0) 1279 799270 or support@arkessa.com and quote ticket reference #1096684.

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